Solutions

Service & Support

We are a life-cycle partner.

Due to our commitment to your success, we consider ourselves a true partner to our clients. We work closely with you, identifying your individual needs and offering catered solutions to your biggest challenges, turning them into successes. Thermo Systems provides the engineering expertise you need from project start to finish, and offers continual support and guidance long after completion. In a time when on-site resources are incredibly lean, a partner who cares about your business and is committed to your success is necessary now more than ever.
Thermo Systems is proud to offer the below support services to customers across all industries.

Automation InView

Remote Emergency Response/System Monitoring and Diagnostics

Automation InView is a secure, on-demand, remote connection that allows the Thermo Systems support team to securely connect to a client’s Industrial Control System (ICS). It is used for remote support, preventative maintenance, emergency response and advanced monitoring. To read more about Automation InView, view our full informational PDF.

Automation System Protect

Critical Data Backup/Disaster Recovery

Automation System Protect (ASP) is a secure, reliable, on-demand system that allows Thermo Systems’ support team to reliably and automatically back up customer Industrial Customer System (ICS) assets on-premise and offsite for disaster recovery. To read more about Automation System Protect, view our full informational PDF.

OIT Services

Industrial control system (ICS) resilience is critical at every phase of the system’s design, deployment, and operation.

Is your ICS resilient ?

Why partner with Thermo Systems for your ICS security and resiliency needs?

ICS Security Audit & Gap Analysis

Thermo Systems provides:

  • Onsite and drawing surveys/reviews of your ICS to reveal possible physical and cyber gaps in the existing control system
  • Reports highlighting the potential physical and cyber risks in the control system revealed in the audit
  • An analysis of the gaps between the existing control system security status and industry standards

ICS Security Risk Management Plan

Thermo Systems creates a specification document detailing the implementation of gap remediation as derived from the Audit and Gap Analysis Report.

Our clients receive a comprehensive guide that focuses on best practices from industry standards to maintain ICS functionality and diminish physical and cyber attacks.

ICS Resiliency Implementation

Thermo Systems provides onsite implementation of the Risk Management Plan, including:

  • Network access point physical/software locks
  • Furnishing/installing firewalls, servers or other demilitarized zone equipment
  • Control system application password protection and renewal plan
  • Other onsite security engineering efforts.

Onsite implementation offerings are listed below.

ICS resiliency implementation measures include:

  • Operational Information Technology (OIT) services
  • Network design and specification development
  • Network configuration and implementation
  • Network audit and optimization services
  • Computer system implementation and configuration
  • SCADA system development and implementation
  • Database development and implementation
  • OIT Infrastructure upgrade planning and execution
  • Preventative maintenance
  • Automation System Security Plans based on ISA/IEC 62443 Standards
  • SCADA system risk identification and mitigation implementation

Microgrids

What is a Microgrid?

An electrical microgrid is group of interconnected loads and distributed energy resources that acts as a single controllable entity with respect to the grid. Microgrids can either operate in parallel with the grid or in island mode — disconnected from the grid. These two modes allow your facility or campus to manage energy consumption when connected to the grid as well as reduce downtime in the event of a power outage when you’re disconnected from the grid.
Video courtesy of our partners at IDEA and the MRC.

Thermo Systems’ Microgrid Experience

Over the years, Thermo Systems has gained experience in designing, deploying, and providing life-cycle service for microgrid control systems across the country. We’ve implemented microgrid control systems for universities, manufacturing facilities, and public utility organizations in various applications. The microgrid systems we’ve deployed have helped our customers withstand power outages from major natural disasters and more.

Benefits of Microgrids

Additional Microgrid Content

IDEA CHP Article by Thermo Team

IDEA Microgrid Article by David Musto

Hudson Yards Microgrid Case Study Presentation

Building Automation Systems

What is a Building Automation System (BAS)?

Most simply put, a BAS is a network that connects and controls all of your facility’s utilities, such as mechanical and electrical systems as well as heating, ventilating, and air conditioning systems (HVAC). With industrial facilities, we mainly focus on critical HVAC applications – meaning that we regulate the conditions for controlled/validated environments such as laboratories and data centers. Regulating conditions in these types of spaces is critical to the functionality of our customers’ facilities and overall products (or purpose). Thermo Systems’ solution is specifically industrial PLC/SCADA-based.
Thermo Systems can design, build, install, modify, support, and retrofit BAS systems. When Thermo is included in the initial design of a building or space, we use our expertise to find the best solution with open controls products and name-brand controls equipment to meet all of the requirements of your project and facility. After implementation, we are there to help support our customers with troubleshooting, new additions, changes, and modifications to the systems. And when a system is nearing the end of its life, Thermo Systems can retrofit the systems and extend its run for years to come.

BAS Terms

Term Definition
Building Management Systems (BMS) BMS is essentially a synonym for BAS. A building management system will allow you to control all of the individual systems and processes within your facility.
Validated BAS Typically used in the pharmaceutical and life sciences industry, a validated building automation system specifically refers to controlling those critical processes within the pharma and life sciences industries which can have an impact on meeting regulatory compliance, safety, and quality measures.
Mission-Critical BAS “Mission-critical” operations refer to those processes that would have a detrimental impact to your facility if interrupted. These are often in pharmaceutical labs and packaging facilities, data centers that rely on cool environments, hospitals, and more. If power or HVAC utilities fail in these facilities, there is often massive loss of product, capital, data, etc.
Qualified BAS (QBAS) Closed loop control and monitoring of temperature, pressure, humidity, and more. Like Validated BAS, these systems have to meet specific compliance measures and often involve monitoring, reporting, and data historians.
Environmental Monitoring System (EMS) These sytems also focus on temperature, pressure, humidity, etc. of a controlled environment like labs, manufacturing facilities, and data centers.

Why might you need a BAS?

  • You have critical materials within your facility that you need to maintain in a regulated environment. Building automation systems take the guesswork out of the design and show you in real time if you are meeting space environment requirements and/or energy savings goals.
  • You would like to evaluate and lower your energy usage through monitoring and controlling consumption. Investing in a good BAS usually results in a very fast return on investment and long term energy savings, which means lower costs to run your facility.
  • You need to know immediately when your building environment becomes unsafe for your product or people. Safety is a top priority for our customers, and a BAS can alert operations staff when there are major issues.
  • You simply want to make your facility more comfortable, productive, and environmentally friendly.

Industrial Optimization

Reduce energy costs and increase efficiency while prioritizing safety and uptime.

Thermo Systems offers a full-service industrial optimization program, specializing in increasing efficiency and finding savings from the point where energy is produced all the way through the point where it’s consumed.

Energy Audit

As a first step, we perform an ASHRAE Level 1, 2, or 3 site survey at your facility. Following the audit, Thermo Systems will recommend Energy Conservation Measures (ECMs) and detail the scope, cost, and return on investment (ROI) of each possible energy-saving project.

Execution of ECMs

Once you choose an ECM initiative, Thermo Systems can manage your project from start to finish. We take a turnkey approach, overseeing everything from design to construction. In addition, we take the extra step to investigate and manage all possible utility rebates and incentives.

Advanced Visualization

Once the ECMs are successfully executed, we will provide you with an energy dashboard and reporting system. Thermo Systems will teach you how to read the detailed data from your system, allowing you to see your results in real time.

Measurement & Verification

Lastly, Thermo Systems will perform measurement and verification (M&V) on your newly-optimized system. We will continue periodic M&V throughout a year's worth of seasonal climate changes to allow for operational and tuning adjustments. M&V real-time and historical trending data will prove reductions in energy usage to support ROI and utility rebate programs.

Some example Energy Conservation Measures (ECMs) include:

  • Optimization sequencing and custom algorithms implanted in new and existing systems to run equipment more efficiently
  • Instrument and control devices added to water and air systems in order to have better control and monitoring over energy usage
  • Power monitoring through data visualization to allow for accurate measurements
  • Instrument calibrations to provide process variable accuracy, which is key to a successful optimization project

Optimization Case Studies

Critical HVAC / Data Center Case Study

District Energy / Life Sciences Case Study

Give us a call at 609.371.3300 or connect with us on social media: