Culture & Team
At Thermo Systems, we have three simple goals:
Customer Success, Employee Success, and Financial Strength.
Customer Success, Employee Success, and Financial Strength.
Customer Success
Our number one priority is to provide each client with a completed project that exceeds his or her expectations. Our engineers take ownership of their projects and our clients recognize the extra effort we put into every endeavor. We invest in our people so that they, in turn, invest in our customers.Employee Success
We firmly believe in creating an environment in which every member of our team can excel. This includes providing the training, the tools, and the team support that enables each engineer to be successful. We enjoy the camaraderie of our engineering group and we take the time to recognize and celebrate our personal and professional accomplishments. Financial Strength
Thermo Systems is a strong and profitable company. The business is managed with a focus on long-term, steady progress. We believe that if we take care of Customer Success and Employee Success, then Financial Strength will follow as a result. Our formula works and every member of our staff shares in the company's success.
Thermo University
Thermo University is a unique, innovative training program to help ensure that our employees have the skills and knowledge necessary to perform their current work-related responsibilities and to provide a clear path forward for future growth and career development.
There are four main parts to the program: Control Systems Engineering, Safety, Business Development, and Management.
Safety is Our Priority
Thermo Systems has placed enormous emphasis on the safety of our employees and customers since our inception in 1998. Our entire team is OSHA10 certified and we require staff members who are management level and above to be OSHA30 certified. Our Director of Health & Safety along with our dedicated Safety Manager lead our safety team in conducting monthly toolbox talks and provide weekly safety tips to our entire team. Our ultimate goal is to provide our employees with as much safety knowledge as possible to ensure the highest level of safety on every job site.
Leadership Team
Eric Silk
Executive Vice President
Eric Silk provides leadership and a strategic vision for the entire company. He joined the company as a control systems engineer over 15 years ago and quickly grew his experience in all areas of the business before taking on a sales leadership role in 2016. Eric’s technical background and experience in other business functions have propelled him to be a strong visionary and dynamic leader at Thermo Systems.
Sai Lo
Vice President, Operations
Sai Lo is the leader of all operations and customer delivery globally for Thermo Systems, championing the Thermo core values. He has been with Thermo for over 20 years and has served in numerous operations and staff development roles. Sai is a member of the Thermo Systems Executive Leadership Team and has a Bachelor of Engineering degree from SUNY Maritime College as well as a Masters in Business Administration from NYU Stern School of Business.
Sueann Snodgrass
Vice President, Human Resources
Sueann Snodgrass joined Thermo Systems' Executive Leadership Team in 2021 as the new head of Thermo's human resources team. She has over 20 years of expertise in HR management and consulting for large firms and high-growth start-ups. Sueann holds a B.A.in Political Science and Philosophy as well as a Masters in HR Management along with both Professional in Human Resources (PHR) and Society for Human Resources Management Certified Professional (SHRM-CP) certifications.
Richard Dreher
Vice President, Finance
Richard Dreher leads Thermo Systems' finance operations, focusing on revenue growth, compliance, and risk mitigation. Rich joined Thermo Systems in 2015 and has been instrumental in leading Thermo’s growth in the years since. Rich is a member of the Thermo Systems Executive Leadership Team and holds a Bachelor of Science degree in Accounting from Cabrini College.
Thermo Systems is proud to be supported by its founding partners:
David Musto
Founder, President & CEO
David Musto, along with Greg Smith, founded Thermo Systems in 1998 with the goal of creating an automation firm where team members all learn, grow, and thrive. He is actively engaged in developing Thermo’s next generation of leaders and champions the Thermo culture throughout his travels. David has over 30 years of control systems experience, previously serving at both Honeywell and GE. David is also the Board Chairman of the International District Energy Association, a leading trade organization supported by Thermo for over 15 years.
Gregory Smith
Founder
Gregory Smith co-founded Thermo Systems in 1998 along with David Musto and retired from day to day operations in 2022. During his leadership at Thermo, Greg focused on coaching and mentoring the Thermo operations leaders and championing the Thermo core values of Customer Success, Employee Success, and Financial Strength. Greg is a graduate of SUNY Maritime College and continues to champion the Thermo team as a stockholder.